PRIVACY POLICY

JTA Tours respects your privacy and we will do our utmost to ensure the information you supply is kept private and secure. We protect the privacy of your personal information. This applies to information supplied to us in the following situations:

  • Making an enquiry
  • Requesting a brochure
  • Making a booking
  • In a tour registration form
  • Subscribing to our newsletter
  • Entering a competition
  • Under any other agreement or arrangement.

How is your personal information used?

The information you give helps us provide you with personalised service. When you supply information about yourself for specific purposes, we use the information for that purpose only (i.e. to provide the service or information you have requested). If making a booking with us, additional information will be required for operational reasons.
We do not share, sell or rent information to any third parties. JTA Tours is anti-spam. If you receive information from JTA Tours, it is because you have asked to hear from us, you have entered a competition and agreed to join our mailing list, or a friend/colleague has requested it on your behalf.

Choice to opt out

If you have registered to receive communications from us and later change your mind, you may contact us to have your name removed from our distributions lists. Our e-newsletter gives you the option to unsubscribe via a link at the bottom of the page. Alternatively, you can contact us via email.

Who views your information?

We may disclose personal information to other members within the company where necessary to fulfill our purposes.
We may also disclose your personal information to third parties (contractors to whom we contract out certain services) for the purpose for which the information was collected.
For example, we currently engage third party contractors to:

  • Provide transport, including flights
  • Organize and operate tours
  • Provide software and hardware application hosting services

In these situations we prohibit the third party contractor from using personal information about you except for the specific purpose for which we supply it.
Other than the above we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.

Transfer of information overseas

We may transfer to people in foreign countries any of your personal information to fulfill the purposes set out in this Privacy Statement (e.g. international offices of JTA Tours, airlines, hotels, visa, tour operators and ground handlers).
In the majority of cases the transfer of the information will be necessary for the fulfillment of our obligations.

Anonymous information collected

In order to ensure our websites are relevant and appropriate to the majority of users, anonymous click-stream information is collected from every visitor. This includes pages viewed, date and time and browser type. IP numbers are used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor’s identity.

Site cookies

We uses cookies as you visit pages on our websites to facilitate some functions such as making a booking or entering a competition. Cookies contain anonymous information only and are never used to retrieve any information about your identity.

Links

This site may contain links to other websites. Please note that when you click on one of these links you are entering another site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Sensitive information

We only collect sensitive information about you with consent.
If you have any questions, concerns or comments, please email sales@jtatours.com/

We wanted to write to you personally to let you know how much we enjoyed our holiday in Vietnam and to thank you for organizing this memorable trip. We had such an amazing time discovering your diverse and beautiful country, it's people and of course the delicious food. 
We found your tour was so well organized and we did not have to worry about anything throughout our...”No joint venture, partnership, employment or agency relationship exists between you and www.jtatours.com/ as a result of this Agreement of your use and/or access, visit or shopping at this Site.  

Clients say about us

“Please find enclosed the questionnaire filled in and commented. Sorry for the delay. I would like to thank you for all the efforts you have done, we really appreciate your support regarding the organization of our trip. All members of my small group are really satisfied and keep many pleasant memories...”

 Susan Nou
Susan Nou
05 Sep 2019

“We had an absolutely fantastic time! I think the absolute best tour we’ve ever been on. You made everything incredibly easy and smooth for us and we really appreciate everyone’s responsiveness. The guides were great and young and fun and energetic which is exactly what we needed. Few random thoughts: Really...”

 Steven Beckman
Steven Beckman
23 Aug 2019

“What can I say about this tour operator, but FANTASTIC!! From the time it took us to decide where and when to tour up until the actual tour Ms. Phuong kept us so well informed with great suggestions and quick responses to all questions mailed to her (and there were many). Nothing was too much trouble...”

 Engelstad Tom & Engelstad Ingrid
Engelstad Tom & Engelstad Ingrid
09 Jul 2019

“I wanted to praise JTA Tours for they commendable services. From trip planning to services on the our Vietnam holiday, it was meticulously planned. A show of appreciation to Ms Nhung for your outstanding service, I really appreciated all your hard work as the trip turned out really really well. It was...”

 Nancroix
Nancroix
22 Jun 2019

“We are returning from a journey for 17 days in Laos, Cambodia, and Vietnam which we had entrusted the organization, JTA Tours. Knowing that we wanted to avoid the places invaded by too many tourists, they have prepared a dream itinerary with very good hotels and very competent guides. We were well...”

 Mrs Bassanetti Marta
Mrs Bassanetti Marta
19 May 2019

“With 3 weeks to discover Vietnam, everyone was surprised that we had seen so much. No double thanks to the travel agency that had organized everything from the smallest detail. The price was very reasonable. During the trip, we would have revised some routes, days to take the time for visit other...”

 Piotr and Grzegorz
Piotr and Grzegorz
23 Apr 2019

“Quite frankly, we were bowled over from start to finish, the itinerary is jam-packed but it was an entirely stress free trip. JTA Tours ensured all airport meetings and transfers were seamless, private travel arrangements and guides were of a high standard. We began our trip in Siem Reap, and travelled...”

 Richard Michael
Richard Michael
28 Mar 2019

“We corresponded extensively before booking the trip and were given lots of suggestions and alternatives to this tailor made holiday. We started in Hanoi where we were met at the airport and taken to our Hotel as a tour guide. The guides have a good grasp of English and extensive knowledge of their country....”

 Bouchard Line & Dradet Denis
Bouchard Line & Dradet Denis
08 Mar 2019

“Hello Nguyen, Yes we are all settled back home in Australia now. Thank you so much for organising this tour for us. We were very well looked after. While all the accommodation in Vietnam was really good, I wouldn’t recommend the Juliana hotel in Phnom Penh, it was too far away to walk to...”

 Lisa and Lance
Lisa and Lance
17 Feb 2019

“We have had great experience with JTA Tours. When we had private tour: Highlights Of Vietnam Tour - 11 Day arranged by Ms. Phuong. We had a long e-mail correspondence prior to it with her, she being highly professional and helpful. The tour itself was exactly what we wanted, hotels were to our satisfaction,...”

 Mrs. Thibault France
Mrs. Thibault France
05 Jan 2019

“Booked this tour in Myanmar through internet. Must admit when first booked we were a little worried, but from the moment we arrived in Yangon everything ran smoothly with JTA Tours. Tour guides in all areas were very helpful and informative especially "Khin Thet Mar" our guide in Bagan. All hotels...”

 Mr. Stanisław Mikulski
Mr. Stanisław Mikulski
22 Nov 2018

“Our family of 4 people just finished a 2 weeks holiday from vietnam to cambodia, we honestly highly valuate the professional organization & meticulous cares of JTA Tours. From the beginning, we emailed to them to customize a suitable trip with a combination between sightseeing & beach relaxation...”

 Mr. Germain Marc
Mr. Germain Marc
05 Nov 2018

“We had an absolutely amazing time in Myanmar, thanks to JTA Tours and our Guide Aung Aung, the sites we saw were incredible. We want to thank Aung Aung for being so good to us and making this trip worth every minute we were on it. For his expertise in Myanmar history and for always doing his best in...”

 Cotton John David
Cotton John David
01 Nov 2018

“The tour was fantastic. I thoroughly enjoyed the walking routes each day, with the mountain from Sapa, the walk at Lao Chai & Ta Van, and the day walk at Hoian/trip to Halong bay my personal highlights. The first nights meal at the winery, and the last 2 at the family at Mekong were amazing. Our...”

 Candler Marie Rosanna
Candler Marie Rosanna
11 Oct 2018

“This agency was recommended by my friend - Mr Jito and they really provide good service. Mr Thang helped us all the way from the moment we touch down the airport until the last day we go home, he never disappoint us and we really enjoy very much. all the itinerary they planed for us never go wrong. this...”

 Ms. Nur
Ms. Nur
29 Sep 2018

“Many thanks Jito for your kind support! My and husband's dream to visit Ha Long Bay was finally fulfilled. Tham from JTA Tours provided a good deal and clear itinerary during for visit Ha Long Bay. It was a last minute deal since we were already arrived in Hanoi and seems most good cruise was no longer...”

 Mr. Budi
Mr. Budi
10 Sep 2018

“Hi Suharjito, we are now fine in Indinesia. Thanks so much for amazing trip to the north of Vietnam including Hanoi, Halong& Ninh Binh also. Excellent experience and very high-level service. JTA Tours took amazing care of us from the moment we landed. Were very open for changes and for every...”

 Mr Gin Gunawan
Mr Gin Gunawan
21 Aug 2018

“Dear Thang, we have now returned back to Australia and the chores of work! – We have very pleasant memories of the sights, sounds, food and people of Vietnam….. We shall treasure for a lifetime I would like to take this opportunity on behalf of our group to say we had a wonderful time – the...”

 David Jonathan
David Jonathan
07 Aug 2018

“Hi Thang, I do apologize that it has take me so long to email you and thank you for yet another super lot of organization on your part which helped to make our time in Vietnam so enjoyable. We really do appreciate so much your professional and reliable services which make our job in taking our small...”

 Annie Garrett
Annie Garrett
28 Jul 2018

““Our trip to Vietnam and Cambodia was superbly organised by JTA Tours. We were met promptly and efficiently by very friendly and helpful guides at each stage of our holiday. Our hotel in Seam Reap, Hoian & Hanoi was lovely. The trips were well organised and in formative. The floating villages were...”

 Ingham Sally - Ann
Ingham Sally - Ann
14 Jul 2018

““We wanted to write to you personally to let you know how much we enjoyed our holiday in Myanmar and to thank you for organizing this memorable trip. We had such an amazing time discovering your diverse and beautiful country, it's people and of course the strange food. We found your tour was...”

 Mr. Edward Francis John Doyle
Mr. Edward Francis John Doyle
01 Jul 2018

“Hi Mr. Thang, “BEST SELLING VIETNAM FAMILY TOUR - 17 DAYS" with JTA Tours, just a quick note to say thank you for an amazing experience! Our participants commented on how wonderfully it was organized and we received lots of positive feedback (along with a few suggestions but it was overwhelmingly...”

 Kristel & Depuyt Paul
Kristel & Depuyt Paul
25 Jun 2018

“I search into Goggle for Vietnam & Cambodia tours, I contacted approximately 5 different companies, it was my contact with Ms Na Na that made me select your agency. She was superb in every way and a pleasure to work with, she had excellent suggestion for myself and three Granddaughters. She is truly...”

 Mrs. Mary Madison
Mrs. Mary Madison
18 Jun 2018

“Hi, thank you for your note. I would also like to make special mention of two of your staff – Mr Thang who prepared the tour for us and the second tour guide that we had, who I only knew as Phuong (he was our guide in both Dalat and Nha Trang). The service we received from both of these people was...”

 Karen Denman
Karen Denman
06 Jun 2018

“Hi Mr. Thang, We are doing fine. We want to let you know that our guide Mr Nam was excellent. He saw to all of our needs and had us back to our hotel on time for our dinner with or tour group. I would highly recommend Mr Nam to anyone that needed a private guide while visiting Vietnam. And, thank...”

 Mr. Rodgers Thomas
Mr. Rodgers Thomas
23 May 2018