Testimonaion
Please find enclosed the questionnaire filled in and commented. Sorry for the delay. I would like to thank you for all the efforts you have done, we really appreciate your support regarding the organization of our trip. All members of my small group are really satisfied and keep many pleasant memories of Vietnam and the services provided by your company. I have to create a personal account on tripadvisor as I only have the account of the Hotel to see and answer the feedbacks as a suplier. It will take a couple of days as I’m very busy in the coming days, but I definitely will write a positive review of JTA Tours’s services.
Susan Nou
05 Sep 2019
We had an absolutely fantastic time! I think the absolute best tour we’ve ever been on. You made everything incredibly easy and smooth for us and we really appreciate everyone’s responsiveness. The guides were great and young and fun and energetic which is exactly what we needed. Few random thoughts: Really appreciated having the waters in the car with us, although it got so hot so fast- might be better if they could be stored in a little cooler to keep them cold The transportation was absolutely seamless, except for some waiting around for the cruise, but we felt bad that that was the only time we ever noticed waiting because every other pick up and drop off was so efficient, we were really blessed- you really allowed us to pack everything in! Our favorite meal was in the Mekong delta where we actually got to make the spring rolls- more of that, please! We loved how long gave us context to the Vietnamese cultures and traditions in the museum of ethomology. I would make sure the guides continue to add more of that personal color that you can only get with a guide Thank a lot again for everything!!!
Steven Beckman
23 Aug 2019
What can I say about this tour operator, but FANTASTIC!! From the time it took us to decide where and when to tour up until the actual tour Ms. Phuong kept us so well informed with great suggestions and quick responses to all questions mailed to her (and there were many). Nothing was too much trouble for her....including last minute changes. As for the actual tour it was so well run for our group of 9 people (a mix of elderly as well as teens), with our own big tour bus (with some great music on some of them), excellent tour guides and very good hotels at each stop. The whole tour was so efficiently run. All we had to do was to basically wake up and each day's tour commenced; no worries about anything. The guides also assisted with great authentic street food and restaurant recommendations and shopping suggestions. It was probably one of the most affordable holidays you can get, and the Vietnamese are such lovely people. Highlights included the Cu Chi tunnels, Mekong Delta, Halong Bay, charming town of Hue amongst others. And the food and coffee is to die for.... especially with a little condensed milk. Thank you Phuong, JTA Tours and your team for a truly unforgettable experience....it will be forever etched in our memories. We hope to be back one day to see all the other places we did not get to see.
Engelstad Tom & Engelstad Ingrid
09 Jul 2019
I wanted to praise JTA Tours for they commendable services. From trip planning to services on the our Vietnam holiday, it was meticulously planned. A show of appreciation to Ms Nhung for your outstanding service, I really appreciated all your hard work as the trip turned out really really well. It was precisely organised as I expected, and I really can't find any fault to it. The diversity of the 3 weeks trip was greatly welcomed and appreciated by my friends and I. From the beautiful hotels (with banquets for breakfasts) to the challenging hike through the natural beauty of the untouched jungle to the wonderful cruise through the lesser travelled path of Halong Bay. But nothing beats the rock star welcome we received at their office when we arrived to make the final payment. It was fun! I’m glad I chose JTA Tours services. There were other agencies when I started my research. One thing that won me over was because you were quicker on your responses and that all my queries/questions were promptly and patiently answered. If there is a chance in the future, I would use Authentik's service again for a trip to Myanmar, Cambodia and Laos. I would be very happy to have you plan my holiday again. I would recommend JTA services to anyone thinking of travelling to South east Asia.
Nancroix
22 Jun 2019
We are returning from a journey for 17 days in Laos, Cambodia, and Vietnam which we had entrusted the organization, JTA Tours. Knowing that we wanted to avoid the places invaded by too many tourists, they have prepared a dream itinerary with very good hotels and very competent guides. We were well located in the heart of local life, discovered unusual places, and immersed ourself in the reality of the country. All of these were organized by Internet, with a lot of availability on the part of the agency and immediate answers to our mails. With the price much lower than what was proposed by the Italian agencies, in private stay, with driver and guiding individuals, which leaves a great latitude of organization. No bad surprises, and on the way back, the feeling of having made a wonderful trip was filled my mind.
Mrs Bassanetti Marta
19 May 2019
With 3 weeks to discover Vietnam, everyone was surprised that we had seen so much. No double thanks to the travel agency that had organized everything from the smallest detail. The price was very reasonable. During the trip, we would have revised some routes, days to take the time for visit other places but it is difficult to know before doing so. I recommend the Northwest regions for splendid rice terrace and encounters with ethnic minorities. Hue for beautiful imperial city and Bai Tu Long Bay( next to Ha Long Bay but less touristic). Thanks so much for what the company did.
Piotr and Grzegorz
23 Apr 2019
“Please find enclosed the questionnaire filled in and commented. Sorry for the delay. I would like to thank you for all the efforts you have done, we really appreciate your support regarding the organization of our trip. All members of my small group are really satisfied and keep many pleasant memories...”
“We had an absolutely fantastic time! I think the absolute best tour we’ve ever been on. You made everything incredibly easy and smooth for us and we really appreciate everyone’s responsiveness. The guides were great and young and fun and energetic which is exactly what we needed. Few random thoughts: Really...”
“What can I say about this tour operator, but FANTASTIC!! From the time it took us to decide where and when to tour up until the actual tour Ms. Phuong kept us so well informed with great suggestions and quick responses to all questions mailed to her (and there were many). Nothing was too much trouble...”
“I wanted to praise JTA Tours for they commendable services. From trip planning to services on the our Vietnam holiday, it was meticulously planned. A show of appreciation to Ms Nhung for your outstanding service, I really appreciated all your hard work as the trip turned out really really well. It was...”
“We are returning from a journey for 17 days in Laos, Cambodia, and Vietnam which we had entrusted the organization, JTA Tours. Knowing that we wanted to avoid the places invaded by too many tourists, they have prepared a dream itinerary with very good hotels and very competent guides. We were well...”
“With 3 weeks to discover Vietnam, everyone was surprised that we had seen so much. No double thanks to the travel agency that had organized everything from the smallest detail. The price was very reasonable. During the trip, we would have revised some routes, days to take the time for visit other...”
“Quite frankly, we were bowled over from start to finish, the itinerary is jam-packed but it was an entirely stress free trip. JTA Tours ensured all airport meetings and transfers were seamless, private travel arrangements and guides were of a high standard. We began our trip in Siem Reap, and travelled...”
“We corresponded extensively before booking the trip and were given lots of suggestions and alternatives to this tailor made holiday. We started in Hanoi where we were met at the airport and taken to our Hotel as a tour guide. The guides have a good grasp of English and extensive knowledge of their country....”
“Hello Nguyen, Yes we are all settled back home in Australia now. Thank you so much for organising this tour for us. We were very well looked after. While all the accommodation in Vietnam was really good, I wouldn’t recommend the Juliana hotel in Phnom Penh, it was too far away to walk to...”
“We have had great experience with JTA Tours. When we had private tour: Highlights Of Vietnam Tour - 11 Day arranged by Ms. Phuong. We had a long e-mail correspondence prior to it with her, she being highly professional and helpful. The tour itself was exactly what we wanted, hotels were to our satisfaction,...”
“Booked this tour in Myanmar through internet. Must admit when first booked we were a little worried, but from the moment we arrived in Yangon everything ran smoothly with JTA Tours. Tour guides in all areas were very helpful and informative especially "Khin Thet Mar" our guide in Bagan. All hotels...”
“Our family of 4 people just finished a 2 weeks holiday from vietnam to cambodia, we honestly highly valuate the professional organization & meticulous cares of JTA Tours. From the beginning, we emailed to them to customize a suitable trip with a combination between sightseeing & beach relaxation...”
“We had an absolutely amazing time in Myanmar, thanks to JTA Tours and our Guide Aung Aung, the sites we saw were incredible. We want to thank Aung Aung for being so good to us and making this trip worth every minute we were on it. For his expertise in Myanmar history and for always doing his best in...”
“The tour was fantastic. I thoroughly enjoyed the walking routes each day, with the mountain from Sapa, the walk at Lao Chai & Ta Van, and the day walk at Hoian/trip to Halong bay my personal highlights. The first nights meal at the winery, and the last 2 at the family at Mekong were amazing. Our...”
“This agency was recommended by my friend - Mr Jito and they really provide good service. Mr Thang helped us all the way from the moment we touch down the airport until the last day we go home, he never disappoint us and we really enjoy very much. all the itinerary they planed for us never go wrong. this...”
“Many thanks Jito for your kind support! My and husband's dream to visit Ha Long Bay was finally fulfilled. Tham from JTA Tours provided a good deal and clear itinerary during for visit Ha Long Bay. It was a last minute deal since we were already arrived in Hanoi and seems most good cruise was no longer...”
“Hi Suharjito, we are now fine in Indinesia. Thanks so much for amazing trip to the north of Vietnam including Hanoi, Halong& Ninh Binh also. Excellent experience and very high-level service. JTA Tours took amazing care of us from the moment we landed. Were very open for changes and for every...”
“Dear Thang, we have now returned back to Australia and the chores of work! – We have very pleasant memories of the sights, sounds, food and people of Vietnam….. We shall treasure for a lifetime I would like to take this opportunity on behalf of our group to say we had a wonderful time – the...”
“Hi Thang, I do apologize that it has take me so long to email you and thank you for yet another super lot of organization on your part which helped to make our time in Vietnam so enjoyable. We really do appreciate so much your professional and reliable services which make our job in taking our small...”
““Our trip to Vietnam and Cambodia was superbly organised by JTA Tours. We were met promptly and efficiently by very friendly and helpful guides at each stage of our holiday. Our hotel in Seam Reap, Hoian & Hanoi was lovely. The trips were well organised and in formative. The floating villages were...”
““We wanted to write to you personally to let you know how much we enjoyed our holiday in Myanmar and to thank you for organizing this memorable trip. We had such an amazing time discovering your diverse and beautiful country, it's people and of course the strange food. We found your tour was...”
“Hi Mr. Thang, “BEST SELLING VIETNAM FAMILY TOUR - 17 DAYS" with JTA Tours, just a quick note to say thank you for an amazing experience! Our participants commented on how wonderfully it was organized and we received lots of positive feedback (along with a few suggestions but it was overwhelmingly...”
“I search into Goggle for Vietnam & Cambodia tours, I contacted approximately 5 different companies, it was my contact with Ms Na Na that made me select your agency. She was superb in every way and a pleasure to work with, she had excellent suggestion for myself and three Granddaughters. She is truly...”
“Hi, thank you for your note. I would also like to make special mention of two of your staff – Mr Thang who prepared the tour for us and the second tour guide that we had, who I only knew as Phuong (he was our guide in both Dalat and Nha Trang). The service we received from both of these people was...”
“Hi Mr. Thang, We are doing fine. We want to let you know that our guide Mr Nam was excellent. He saw to all of our needs and had us back to our hotel on time for our dinner with or tour group. I would highly recommend Mr Nam to anyone that needed a private guide while visiting Vietnam. And, thank...”
