Testimonaion

Please find enclosed the questionnaire filled in and commented. Sorry for the delay. I would like to thank you for all the efforts you have done, we really appreciate your support regarding the organization of our trip. All members of my small group are really satisfied and keep many pleasant memories of Vietnam and the services provided by your company. I have to create a personal account on tripadvisor as I only have the account of the Hotel to see and answer the feedbacks as a suplier. It will take a couple of days as I’m very busy in the coming days, but I definitely will write a positive review of JTA Tours’s services.
Susan Nou
05 Sep 2019

We had an absolutely fantastic time! I think the absolute best tour we’ve ever been on. You made everything incredibly easy and smooth for us and we really appreciate everyone’s responsiveness. The guides were great and young and fun and energetic which is exactly what we needed. Few random thoughts: Really appreciated having the waters in the car with us, although it got so hot so fast- might be better if they could be stored in a little cooler to keep them cold The transportation was absolutely seamless, except for some waiting around for the cruise, but we felt bad that that was the only time we ever noticed waiting because every other pick up and drop off was so efficient, we were really blessed- you really allowed us to pack everything in! Our favorite meal was in the Mekong delta where we actually got to make the spring rolls- more of that, please! We loved how long gave us context to the Vietnamese cultures and traditions in the museum of ethomology. I would make sure the guides continue to add more of that personal color that you can only get with a guide Thank a lot again for everything!!!
Steven Beckman
23 Aug 2019

What can I say about this tour operator, but FANTASTIC!! From the time it took us to decide where and when to tour up until the actual tour Ms. Phuong kept us so well informed with great suggestions and quick responses to all questions mailed to her (and there were many). Nothing was too much trouble for her....including last minute changes. As for the actual tour it was so well run for our group of 9 people (a mix of elderly as well as teens), with our own big tour bus (with some great music on some of them), excellent tour guides and very good hotels at each stop. The whole tour was so efficiently run. All we had to do was to basically wake up and each day's tour commenced; no worries about anything. The guides also assisted with great authentic street food and restaurant recommendations and shopping suggestions. It was probably one of the most affordable holidays you can get, and the Vietnamese are such lovely people. Highlights included the Cu Chi tunnels, Mekong Delta, Halong Bay, charming town of Hue amongst others. And the food and coffee is to die for.... especially with a little condensed milk. Thank you Phuong, JTA Tours and your team for a truly unforgettable experience....it will be forever etched in our memories. We hope to be back one day to see all the other places we did not get to see.
Engelstad Tom & Engelstad Ingrid
09 Jul 2019

I wanted to praise JTA Tours for they commendable services. From trip planning to services on the our Vietnam holiday, it was meticulously planned. A show of appreciation to Ms Nhung for your outstanding service, I really appreciated all your hard work as the trip turned out really really well. It was precisely organised as I expected, and I really can't find any fault to it. The diversity of the 3 weeks trip was greatly welcomed and appreciated by my friends and I. From the beautiful hotels (with banquets for breakfasts) to the challenging hike through the natural beauty of the untouched jungle to the wonderful cruise through the lesser travelled path of Halong Bay. But nothing beats the rock star welcome we received at their office when we arrived to make the final payment. It was fun! I’m glad I chose JTA Tours services. There were other agencies when I started my research. One thing that won me over was because you were quicker on your responses and that all my queries/questions were promptly and patiently answered. If there is a chance in the future, I would use Authentik's service again for a trip to Myanmar, Cambodia and Laos. I would be very happy to have you plan my holiday again. I would recommend JTA services to anyone thinking of travelling to South east Asia.
Nancroix
22 Jun 2019

We are returning from a journey for 17 days in Laos, Cambodia, and Vietnam which we had entrusted the organization, JTA Tours. Knowing that we wanted to avoid the places invaded by too many tourists, they have prepared a dream itinerary with very good hotels and very competent guides. We were well located in the heart of local life, discovered unusual places, and immersed ourself in the reality of the country. All of these were organized by Internet, with a lot of availability on the part of the agency and immediate answers to our mails. With the price much lower than what was proposed by the Italian agencies, in private stay, with driver and guiding individuals, which leaves a great latitude of organization. No bad surprises, and on the way back, the feeling of having made a wonderful trip was filled my mind.
Mrs Bassanetti Marta
19 May 2019

With 3 weeks to discover Vietnam, everyone was surprised that we had seen so much. No double thanks to the travel agency that had organized everything from the smallest detail. The price was very reasonable. During the trip, we would have revised some routes, days to take the time for visit other places but it is difficult to know before doing so. I recommend the Northwest regions for splendid rice terrace and encounters with ethnic minorities. Hue for beautiful imperial city and Bai Tu Long Bay( next to Ha Long Bay but less touristic). Thanks so much for what the company did.